Payments 
   Cancellation Policy
   Indemnity and Release
   Guardianship
   Privacy

Payments
Please make your payment:

By credit card [Visa, MasterCard, Diners Club, Amex] through our secure ANZ eGate™ Hosted Payment system

By International Bank Cheque [payable to 'Australian College of English']. Personal cheques are not accepted.

Advance payments received by Australian College of English [ACE] from applicants holding/applying for student visas will be held in the ACE Notified Trust Account in accordance with ESOS legislation.

Account name:   Australian College of English Pty Ltd
Bank:                Westpac Banking Corporation
                        109 St Georges Terrace
                        Perth
                        WA 6000
                        Australia
Branch number:   036-000
Account number: 773817

SWIFT Code:      WPACAU2S

Note: If payment is made by direct deposit, please ensure your name and student number is included in the transaction and a copy of the bank receipt is faxed to ACE.


Cancellation Policy
For the purposes of this policy a course is defined as the number of terms for which tuition has been prepaid. The College guarantees to conform to the Refund Policy and Code of Ethics of the English Australia (EA).

TUITION

- At least 4 weeks' written notice prior to commencement of the course, full refund.


- Less than 4 weeks written notice prior to commencement of the course, a cancellation charge equal to 4 weeks' tuition will apply.

- No refund is payable after you have commenced studying at the College.

- If visa application has been denied, a full refund of tuition fees and accommodation fees (if a placement fee has not been made) will be made provided the College receives a copy of the Australian Embassy rejection letter.

- The College reserves the right to expel students for serious breaches of discipline. Where an expelled student has enrolled in a course greater than 20 weeks and has taken up less than 20 weeks of the course, 40% of prepaid fees will be refunded in respect of remaining course weeks greater than 20 weeks.

- Students who transfer to university studies, and who have met the university's English entry requirements, are eligible for a refund on the unused portion of the English studies, less a cancellation fee of 25% of those fees. The refund will be calculated from the commencement date of the university studies. Students will not be released from the College prior to the commencement date of the university semester.

- Course fees are not transferable to another person or institution.

ACCOMMODATION

- No refund will be made on the accommodation placement fee.

- 4 weeks' written notice, full refund.

- Less than 4 weeks' written notice or if a placement has been made, a cancellation charge equal to 2 weeks' accommodation fees will apply.

- If you wish to leave your homestay at any time, you are required to give notice of 2 weeks.

- Special cancellation fees may apply for other accommodation arrangements.

- Guardianship fees are non-refundable.

- An $80 amendment fee applies to all changes made to accommodation bookings after the commencement of the course.

AIRPORT TRANSFER

- No refund will be made if the student fails to notify the College of their flight details or any change of details at least 2 working days before arrival.

Please note: If you enrol through a representative, the refund will be paid through that representative. The original Confirmation of Enrolment (COE) form must be returned with the refund request.

Change of Address
I understand that it is my responsibility to advise the College of my current residential address on arrival and if I change my address I must notify the College immediately. I am aware that failure to notify the College that I have changed my address may result in automatic cancellation of my visa without my knowledge.


Indemnity and Release
In consideration of the Australian College of English [ACE] accepting my application for enrolment as a student and providing tuition to me, I agree that I will not hold it, and/or its employees, and/or agents responsible or liable for and will not make any claim against any of them for any loss, damage, death or injury which I may suffer or cause as a result or in connection with or during the period of:
(a) my attendance at any premises owned, operated or controlled by ACE
(b) my attendance at any activity [whether sporting, cultural, social, educational, recreational or otherwise] organised by or on behalf of or with the assistance of ACE or any activity of which ACE has any knowledge
(c) any accommodation whether short-term or long-term
arranged for me by ACE
(d) in any way whatsoever my association with ACE.

On behalf of myself, my executors, administrators and assigns, I hereby release ACE and/or agents from loss, damage, death or injury from any actions, claims and demands which, if I had not entered into this Agreement, I might otherwise have been entitled to take or make in respect of any such loss, damage, death or injury and I hereby indemnify ACE and/or its employees, and/or agents against any such liability.

I agree that this Agreement shall be governed in all respects by and interpreted in accordance with the Laws of the State of New South Wales in the Commonwealth of Australia.


Guardianship
Students under 18 years of age only: Parents of students enrolling at ACE must nominate a guardian living in Sydney who will be responsible for the welfare of the child whilst studying at ACE, or request the ACE Guardianship Service.

Privacy
The information you provide on this form will be used to process your enrolment at the College. Your enrolment may be delayed if the information provided is incomplete. This information will be treated as confidential and is available for your review. However, it may be made available to Australian immigration and education authorities in connection with your visa, as required by the National Code and the ESOS Act 2000. Australian College of English may send you information about the college or other courses. You may request not to receive further information at any time.